« Can A Yahoo! - Facebook Deal Really Happen? | Main | Internet Marketing - The Good & The Bad - Who Gets It & Who Doesn't »

September 23, 2006

TrackBack

TrackBack URL for this entry:
http://www.typepad.com/services/trackback/6a00d8341bfb1a53ef00d8346418f869e2

Listed below are links to weblogs that reference Why Hewlett-Packard's (HP) Reputation Management Sucks:

» Why Hewlett-Packard's (HP) Reputation Management Sucks from
This article shows how HP's failing at managing their reputation in light of the scandal with it's board and ex-chairwoman Patricia Dunn. Further examination into how Hewlett Packard lacks the knowledge of the Search Industry and how it affects Word of... [Read More]

» Why Hewlett-Packard's (HP) Reputation Management Sucks from
This article shows how HP's failing at managing their reputation in light of the scandal with it's board and ex-chairwoman Patricia Dunn. Further examination into how Hewlett Packard lacks the knowledge of the Search Industry and how it affects Word of... [Read More]

Comments

One point that was not made clear on your story about HP's reputation going downhill:

HP's rapid decline in product quality, reliability and customer support. There is an increasing number of ex-HP customers who have been burned and have vowed to never buy another HP product.

HP's lack to see the link in unhappy customers to their on-going decline in market share.

To see some examples of unhappy HP customers, check out: www.UnhappyHPCustomers.blogspot.com

The comments to this entry are closed.